Better Customer Support

A beautifully simple system for tracking, prioritizing, and solving customer support tickets.

Centralized ticket management from all channels such as email, webforms, chat, phone, social media

Features & Functions

  • Manage multiple brands - does your business support multiple brand names?
  • Ticketing & support for new and existing customers
  • Real time chat
  • Automated chat and chat bots
  • Automation to lower reliance on humans
  • Increased customer satisfaction
  • FAQ system for customer self help
  • Reporting to give you visibility into trends and performance
  • Cloud based platform and scales as your business grows
  • Lower overall TCO for support costs
  • Integrates with other platforms

Multi-channel Customer Service

Customer service for humans that builds trust with customers by offering responsive, personalized, support on the channels they prefer!

  • Powerfully productive agents
  • Set agents up for success with effective tools for collaboration, information gathering, and automation.
  • Tailored for you
  • Extend your support with marketplace apps, embed natively into any app or website, or customize with our API.

Demos and Pilot Projects

We can provide you with a full demo or pilot project - just reach out to us by phone or email on our contact page.