Better Customer Support
A beautifully simple system for tracking, prioritizing, and solving customer support tickets.
Centralized ticket management from all channels such as email, webforms, chat, phone, social media
Features & Functions
- Manage multiple brands - does your business support multiple brand names?
- Ticketing & support for new and existing customers
- Real time chat
- Automated chat and chat bots
- Automation to lower reliance on humans
- Increased customer satisfaction
- FAQ system for customer self help
- Reporting to give you visibility into trends and performance
- Cloud based platform and scales as your business grows
- Lower overall TCO for support costs
- Integrates with other platforms
Multi-channel Customer Service
Customer service for humans that builds trust with customers by offering responsive, personalized, support on the channels they prefer!
- Powerfully productive agents
- Set agents up for success with effective tools for collaboration, information gathering, and automation.
- Tailored for you
- Extend your support with marketplace apps, embed natively into any app or website, or customize with our API.
Demos and Pilot Projects
We can provide you with a full demo or pilot project - just reach out to us by phone or email on our contact page.