Let’s get conversational: 9 ways to transform your CX with messaging

9/10 consumers want to message with brands.

With every new channel customers use, brands need a way to continue to deliver a seamless customer experience. Richness and connected customer data can give your customer a complete picture of their
relationship with your business. Imagine if your products, customer orders, and more could be delivered to customers as part of an interactive in-app experience.