Better Customer Support
A beautifully simple system for tracking, prioritizing, and solving customer support tickets.
Centralized ticket management from all channels such as email, webforms, chat, phone, social media
Features & Functions
Manage multiple brands - does your business support multiple brand names?
Ticketing & support for new and existing customers
Real time chat
Automated chat and chat bots
Automation to lower reliance on humans
Increased customer satisfaction
FAQ system for customer self help
Reporting to give you visibility into trends and performance
Cloud based platform and scales as your business grows
Lower overall TCO for support costs
Integrates with other platforms
Multi-channel Customer Service
Customer service for humans that builds trust with customers by offering responsive, personalized, support on the channels they prefer!
Powerfully productive agents
Set agents up for success with effective tools for collaboration, information gathering, and automation.
Tailored for you
Extend your support with marketplace apps, embed natively into any app or website, or customize with our API.
Demos and Pilot Projects
We can provide you with a full demo or pilot project - just reach out to us by phone or email on our contact page.