Turbocharge your CX with our Health and Fitness focused solution

Creating great customer experiences in retail is tough. Keeping customers happy means making every interaction matter.

Make your shop pop, not your budget

With Zendesk, you can make sure your customers get the support they need – wherever they’re interacting with your brand. Because happy shoppers are repeat customers – and that’s what makes a good brand great. Zendesk won’t bust your budget either!

Go global, integrate with Shopify, Amazon and more

With Zendesk, your Shopify storefront is fully supported.  Shopify integration for Zendesk Support and Chat includes an app so agents can view Shopify order information, reducing context switching and serving customers faster. Your team can also process Shopify order refunds and cancellations in the Support app without leaving the context of their ticket.

Tired of fulfilling Amazon orders by hand, Are more orders on the horizon?  Let us help by tying Amazon orders to Zendesk via its open API.  With Zendesk order information can flow from Amazon to your Zendesk instance without manual intervention.  Save you and your team valuable time while growing your business 24/7 – contact us now!

The global health and fitness industry is a US$97 billion opportunity for everyone involved.  Leverage Artificial Intelligence (AI) to stay ahead of the game and secure your piece of the pie.  With Zendesk you can scale up your customer experience without sacrificing the personal touch. We will help you improve your Customer Satisfaction Scores (CSAT) and decrease your Customer Effort Score (CES) benefiting your bottom line.

Get up close and personal

Complete shopper profiles let you better understand every customer. With Zendesk, you can bring together data from all parts of your business – including inventory, billing, shopping history, and preferences. Because the more you know about your customers, the easier it is to deliver exactly what they want – and make sure they keep coming back.

Last year, we learned that customer’s needs can change in a blink, and your support team needs to change almost as fast. In fact we witnessed firsthand how the rapid move to online engagement has reshaped what customers expect from service interactions, and 75% of customers will spend more to buy from a company that offers good CX.

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Our partner Zendesk is the market leader in user experience (UX) and customer relationship management (CRM) services.

Zendesk for Health and Fitness

Turn your innovative product into a source of outstanding customer experience. Provide exceptional service and support even in the most complex and global company-client relationships.

Zendesk Service – A customer experience game-changer

  • Offer customers multiple contact channels for their convenience including email, phone, Line, Facebook Messenger, Instagram and many more.
  • Provide personalized service without compromising on scalability
  • Empower customers to self-help with powerful help centers, FAQs, and community forums and free up agents for complex queries
  • Use chatbots to deflect and provide round-the-clock support
  • Enable agents to solve complex problems with intuitive, modern tools
  • All the numbers at a glance with pre-built dashboards in Zendesk reporting
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​​Our team is dedicated to providing you with the best software experience for your business needs – existing and future. We invest heavily in recruiting the right project managers, programmers, sales representatives, and customer support agents to provide you with the best experience.

Unwired Logic has years of experience tackling data migrations, energy management, performance monitoring, financial reporting, custom applications, integrations, and customizations. We want to use that expertise to make your life easier.

Contact Unwired Logic to see how
one of these solutions can work for you.