Zendesk Suite

The Zendesk Suite offers everything you need to let customer conversations flow seamlessly across channels, creating a better experience for your business and customers.



Zendesk Support is a beautifully simple system for tracking, prioritizing, and solving customer support tickets. Zendesk Support puts all your customer support interactions in one place, so communication is seamless, personal, and efficient. Your agents will be more productive, and your customers satisfied.

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Some customers are just in a hurry and need quick access to a real person. With Zendesk Chat and Message, you can also proactively engage customers — in real-time and in context — giving them the attention they deserve.

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Set your teams up for success

With Zendesk Suite your team can to deliver personalized customer support across all of your business channels like email, voice, chat, and more. We offer various plans to suit your business needs

All Zendesk Suite plans include fundamental features like ticketing system, pre-built reporting and analytics dashboard, unified agent workplace, access to prebuilt apps via the Zendesk Marketplace and of course support for your messaging across web, mobile, and social media accounts.

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For complex problems, like placing a complicated order or re-booking a flight, customers prefer personalized call-center support. Zendesk Talk and Talk Partner Edition let your agents effortlessly and efficiently help customers over the phone as part of a seamless omnichannel support experience.

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The process can be complicated, let us help!

Unwired Logic will assist you throughout the entire Zendesk Suite setup process: from proposals and implementation to post-project support. Our support is not just for a single Zendesk product, but for the Zendesk suite — the perfect omnichannel customer experience for your business. We are a Zendesk Certified Solution Provider, Zendesk Certified Master Implementation Partner, and we have experience with one of the largest Zendesk implementation case studies.


Already know Zendesk?

If you are already using Zendesk and looking to get more value out of the platform, our certified Zendesk support administrators and consultants can provide suggestions to meet your needs.

Or a newbie?

Looking for an excellent customer experience? We have a solution for you.
Maximize the value of your customer interactions and get the most out of your CRM with us today.