During the course of 2019 we have spent a lot of time talking to many of you about technology needs. We have even implemented several successful technology projects for some of you.
We have found that most operators in Japan struggle with a few areas such as managing unit inventory, contracts, existing customer queries and payment processing.
Many of the solutions out there don’t fit the japan trunkroom market or are expensive or difficult to implement. Also dealing with consultants that don’t know the trunkroom market can be frustrating.
Over the past 18 years we have spent working in the trunkroom industry in Japan we have been able to build some of the most successful platforms in the business. We know the industry better than anyone and have handpicked the best of class products for use in Japan.
In our next newsletters we will go deeper into the products but wanted to give you a sneak peek into the platforms.
If you want to increase customer satisfaction, reduce workload and increase overall business performance a strong technology platform can help you achieve excellent ROI. Zendesk is a leading CRM platform that can help you manage all your customer communication in a single and easy to use platform. You can talk to your customers in the manner that they want should it be email, telephone or many other options.
We have some additional detail here: https://unwiredlogic.com/zendesk. The technology need in self-storage is the building, unit and invoice management component. We offer a solution for that as well and have integrated it with our Zendesk CRM offering so you can seamless user experience without having to constantly jump from one system to another.
The Storeganise platform is the only self-storage specific platform that is available for enterprise customers in Japan. It has many powerful features for automating your business such as online move-in, GMO payment gateway integration for automated payment processing, access to the data so you can do reporting and many more.
We have some additional information on our webpage here: https://unwiredlogic.com/storeganise.
Looking forward to seeing you at the RSA/ SSAA event!