Do you know Zendesk?

Zendesk is a revolutionary dedicated customer support software used by over 200,000 organizations worldwide.

It's a perfect solution for any size of business that are looking to improve customer satisfaction and to increase efficiency of customer support tasks. Do you want to grow your business while reducing costs?Zendesk will help your business grow by improving the quality of customer support, not only for your customers, but also for your employees.

Do you have a trouble like this?

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Spending a lot of time on tracking the inquiries via emails, phones, etc…

⇒ Zendesk allows your customers to communicate with you in any channel they want and you can manage everything in one location. It even sends notifications to your customers as well as your employees so all communications are under control.

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System configuration seems difficult…

⇒ Zendesk products work right out of the box, with powerful features. You will notice the improvement of your business right away. it may take a little bit getting used to, but Unwired Logic will take care of all the detailed settings and customizing. We support you utilize this powerful tool in the best environement as per your needs and wants.

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Not sure what to do to improve our customer support…

⇒ In the customer support division, you can listen directly to customer feedback. It’s like a mountain of business opportunities. Zendesk automatically analyzes and graphs all kinds of data, including the contents of frequently asked questions, the time taken by each agent, and customer satisfaction, so you can identify issues and formulate specific measures for improvement.

Customer satisfaction is the key to success in both B2B and B2C businesses. There is a reason why Zendesk is loved by such a lot of companies.

The platform is designed to grow and scale, so it works for companies of any size - from startup to enterprise.

In the self-storage industry, which continues to grow rapidly, it is essential to improve customer satisfaction in order to win the tough competition. Provide the best customer experience and differentiate yourself from your competitors. For more details about the reason why Zendesk is perfect for self-storage industry, check out the Zendesk for Self-Storage page.

Unwired Logic is a Zendesk Certified Solution Provider and Zendesk Certified Implementation Partner and our staff is certified as Zendesk Support Administrator.

We offer comprehensive service to include: right size proposals, solution design and consulting, process and change management, implementation and post-project support.

Please feel free to contact us about anything.

Work smarter … not harder!