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Customer Service Solutions
Digital Solutions
to Analogue Problems
Leveraging the latest technology to implement best business practices, Unwired Logic provides innovative technology solutions that enable you to focus on your business without having to worry about setting up IT infrastructure or managing software.

Unwired Logic has extensive experience working in a variety of industries across numerous sectors, most notably in real estate; self-storage; retail; call centers; and logistics.
What is Zendesk?
Unwired Logic uses Zendesk, a robust customer support platform that manages and streamlines customer data, communications and inquiries from various channels. Unwired Logic tailors Zendesk’s simple and intuitive interface to each company’s specific needs, and can modify and scale it up as the business grows.
Unwired Logic’s Zendesk Solution
Our Zendesk Solution improves business efficiency, reduce employees’ workload and labor costs, and leads to an increase in customer satisfaction.

Zendesk is an omni channel customer support platform that is used to manage and streamline customer data, communications and inquiries from various channels, including ticket management, FAQ, chat, telephone, CRM, and reports. The customer support platform’s simple and intuitive interface can fit any business type and scales up as needed.
The Zendesk Suite
Making information available through a user-friendly platform, the Zendesk platform can improve business efficiency, reduce employees’ workload and labor costs, as well as lead to increased customer satisfaction.
Unwired Logic is a proud certified Zendesk Solution Provider and Zendesk Implementation Partner, and offers comprehensive Zendesk services which include: right size proposals, solution design and consulting, process and change management, as well as implementation and post-project support.
Zendesk
Key Features & Functions
  • Simple ticketing system for new and existing customers
  • Automation and trigger functions to automate routine tasks
  • Real time chat
  • Automatic chat reply and chat-bot
  • Smart knowledge base for 24/7 self-support
  • Powerful reporting functions
  • Cloud-based platform that can grow with your business
  • Multi-brand management
  • Apps and integrations
As a certified Zendesk Solution Provider and Zendesk Implementation Partner, Unwired Logic offers comprehensive Zendesk implementation and operation services, as well as support services for existing users, and access to a Zendesk certified administrator.

Contact Unwired logic to see how Zendesk can work for you.
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