Unwired Logic Consulting
AI and technology consulting for self-storage operators

We've run storage. You won't have to explain it to us.

We design how your operation should run, including where AI belongs, on one data layer you own. Then we implement it on platforms you own and stay to keep it sharp.

See what we fix ↓
In self-storage since 2002. The deck is the start. The implementation is the job.
24years in self-storagesince 2002
3operators on the team20+ years each
30+storage operatorsin 9 countries
500,000+customer contacts a yearthrough systems we built
Why operators call us

Three problems. One of them is probably yours.

01 · Losing customers

You're paying for enquiries you never answer.

  • Saturday 9pm, the call rings out. Monday they've rented down the road.
  • Your team answers the same forty questions a week.
  • Google reports clicks. Nobody can say which ads filled units.
43% → 6-7%Missed calls at a UK operator, once an AI voice agent took the first call.
Start: CX Platform Implementation →Measure your own missed enquiries →
02 · Running blind

You can't see your own operation.

  • "How many calls did we miss last month?" "I'd have to ask around."
  • The PMS doesn't talk to the front desk. Agents work two screens.
  • The person who set it up left. Nobody owns it now.
Live viewLeadership saw what was happening across the operation for the first time.
Start: Operations, Data & AI Audit →
03 · The big decision

You're about to buy something big.

  • Another AI tool, from another vendor.
  • A PMS switch, an acquisition, a new country.
  • Past 15 sites and nobody senior owns the technology.
One pageCurrent state and target state, costed and sequenced, before anything gets bought.
Start: AI & Technology Architecture →

Two of these sound familiar? That's normal. The call sorts out which one to fix first.

How we work

Diagnose first. Design second. Then build, and stay.

01

Find the leak

Put a number on what's broken before anything gets bought.

Operations, Data & AI Audit02

Design the architecture

Where AI belongs, on one data layer you own. Which platforms, connected how, in what order.

AI & Technology Architecture03

Fix it

Proven platforms, wired together, handed to your team.

CX Platform · Integrations · Ad Attribution · Reporting04

Keep it running

Tuned against your real numbers, month after month.

Managed Services · Fractional CTO
The Centralised Brain

One data layer you own. Everything else reads from it.

Every system's data in one database, and every document, price and answer in one tagged place. The voice agent, the reporting and the staff chat all read from it. Tools become swappable, answers stop being guesses, and knowledge stays when people leave.

How we design it →
Storage operators we've worked with

Real operations. Real results.

43% → 6-7%

Missed calls, once we rebuilt the processes and put an AI voice agent on the first call.

UK self-storage operator, from our published interview
11 → 5

Support team, with 20% fewer customer issues, after Zendesk went in across 1,900 properties.

Arealink, Japan
Billing, automated

Billing, notices and self-service automated on Storeganise. Less staff time on payments, fewer payment enquiries.

Oshiire Sangyo, Japan
Trusted by
TrunkroomOshiire SangyoRootQurazeasyStorage NetherlandseasyStorage UKBlue Bear Self StorageStorHubArealink
And beyond storage
PeopleINFIPRegional Workforce ManagementFinns BeachModinityEnwareMotel MexicolaZokuSignTimeAustralian Valve GroupSanko IBgugu

Beyond storage: FIP Group 350% faster resolution, 46,000 contacts a year · Modinity first reply 30 min → 2 · Finns Bali four venues, one inbox · What we do beyond storage →

Fit

Where you are decides where we start.

5 to 15 sites

The phone is the problem.

Enquiries after hours, the same questions all day, nobody sure what got missed.

Start: CX Platform Implementation15 to 50 sites

The systems don't talk.

PMS in one corner, front desk in another, a spreadsheet holding it together. Every new site multiplies it.

Start: Operations, Data & AI Audit50 sites and up

Nobody senior owns the technology.

A PMS switch, an acquisition, a new country. The calls are bigger than the next tool and your vendors are happy to make them for you.

Start: AI & Technology Architecture, then Fractional CTO

Self-storage operators anywhere. So far: Japan, Korea, Thailand, Malaysia, Singapore, Indonesia, Australia, Netherlands, United Kingdom.

Who you'll talk to
Aaron Farney, Director, Unwired Logic
Aaron FarneyDirector · 24 years in self-storage · the first call

Three of us have been in storage for 20 years or more. If we're not the right people to fix it, Aaron will say so and point you at who is.

FAQ

What operators ask first.

We are an AI and technology consultancy for self-storage operators. We find where an operation leaks, design the architecture, build it on proven platforms and stay to keep it running.

Self-storage is what we specialise in: more than 30 operators in 9 countries since 2002. We do the same work for venues, retailers and B2B firms, mostly in Bali and Asia-Pacific.

Zendesk, Storeganise, Respond.io, Aircall, Pipedrive, ClickUp and Zoho Analytics. We are a partner on the platforms we implement and say so up front. If one of them is the wrong answer for you, we say that too.

45 minutes with Aaron Farney, Director. Bring the problem that is costing you the most. You leave with a view on what to fix first, whether or not you hire us.

Book a call

One call on your operation. No pitch.

45 minutes with Aaron. Bring the problem that's costing you the most. You leave with a view on what to fix first, whether or not you hire us.

Or tell us what to fix first · info@unwiredlogic.com