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Zendesk

Become a champion of customer service

Zendesk is a versatile toolbox to set up your customer team for success: Create and manage an unforgettable customer journeys. As a Zendesk partner, we can tailor the tools to your needs and goal requirements. 

50% of customers switch to your competitors after just one negative experience

Customer expectations towards service are more demanding and strict than ever. Faster answer times, personalized messaging, 24/7 availability, and higher service standards – these and many others can overwhelm your team and your systems.

Trying to catch up, it is easy to lose sight of your strategy and goals. Luckily with Zendesk, you don’t need to compromise. Let us help you make the customer experience easy.

The benefits

Why choose us?

1

Tried and Trusted

We’ve implemented hundreds of Zendesk projects and have been working with them for many years and know their solutions like our back pocket. We can help you find the right mix of tools.

2

Don’t worry about licensing

Unwired Logic is a certified Zendesk Premier Implementation Partner in the Asia Pacific Region, so we can help you purchase a Zendesk license.

3

User training

Hands-on training for your support and admin teams to make the most of their new tools.

4

Post go-live support

Zendesk is a tool that is constantly evolving with new features. As your business grows, we can provide you with suggestions or additional options to make it even more useful.

5

We speak your langugae

Our multilingual team members will ensure you don’t get lost in translation.

Zendesk
tick omnichannel support
tick Shared ownership
tick Increased productivity

Is this the right fit?

Here are just some
of the features

Zendesk Talk

Specialized center system solution that can be quickly integrated with any channel via CTI

Zendesk Suite

All your customer interactions in one place – tracking, prioritizing, and solving customer support tickets

Answer Bot

Your first life of defense against repetitive and common inquiries

Real-time reporting

Leverage the know-how in your organization and let your customers self-service inquiries

Social Networking Integration

Meet your customers where they are and offer support through familiar social networking channels

Sunshine Conversations

Use this add-in to enhance your messaging options with advanced use cases

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Are you interested in how Zendesk can upgrade your business?

With Zendesk we can easily modify and scale it up as the business grows — keeping everything running smoothly and costs minimal.

Free consultation
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Discover more 
of our solutions

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You all-in-one productivity
tool to get on top

We can help you make planning, tracking, and collaborating on your project as easy and simple as never before.

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Powerful workflow app
to extend Zendesk features

Make your automations and ticket resolution even more efficient.

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