Why choose us?
Being an agile company, we can look at solutions with fresh eyes and implement a cost-effective right-sized solution
Don’t worry about licensing
Unwired Logic is a certified Reseller and Implementation Partner in the Asia Pacific Region, so we can help you purchase a license.
Hands-on training for your support and admin teams to make the most of their new tools.
Post go-live support
SweetHawk is a tool that is constantly evolving with new features. As your business grows, we can provide suggestions or additional options to make it even more useful.
Need to know case studies? Learn more from HERE about how Unwired Logic helped FIP group.
We speak your langugae
Our multilingual team members will ensure you don’t get lost in translation.
Is this the right fit?
Here aresome of the features
Accidentally added the wrong Macro to a ticket and have no way of knowing what it changed to? Simply undo it with a click
Follow-ups for closed tickets
Need to get back to a customer on a solved ticket sometime later? Add follow-ups to be created in the future
Zendesk CSAT surveys
Get more insight by conducting deeper-reaching CSAT surveys after a ticket is resolved
Crate down to the minute timers on tickets for just about any time-based use case you can think of
Cream of the crop
Sweethawk is the #1 Zendesk App Partner
More potent workflows
Create workflows as straightforward or elaborate as your process needs. Include automated reminders, notifications, and escalations with a few simple clicks
Are you interested in how SweetHawk can upgrade your EX?
With SweetHawk we can easily modify and scale it up as the business grows — keeping everything running smoothly and costs minimal.FREE CONSULTATION
Discover more of our solutions
Manage your customer base easier with Zendesk
We can easily modify and scale it up as your business evolves — keeping everything running smoothly and costs minimal.
You all-in-one productivity tool to get on top
We can help you make planning, tracking, and collaborating on your project as easy and simple as never before.